Terms & Conditions for Text Messaging

Effective Date: 01/01/2025

1. Agreement to Receive Messages

By opting in to receive text messages from McCullough & Pierson Agency (“Company,” “we,” “our,” or “us”), you agree to these Terms & Conditions and consent to receive SMS and MMS messages related to our services, including but not limited to:

  • Policy updates and reminders
  • Claims and billing notifications
  • Promotional offers and discounts
  • Customer support communications

You acknowledge that message frequency may vary and that standard messaging and data rates may apply per your carrier’s terms.

2. Opting In

You may opt in to receive text messages by:

  • Subscribing through our website or customer portal
  • Providing your mobile number during service inquiries
  • Replying with a keyword such as “START” or “YES” to a designated number

3. Opting Out

You may opt out of receiving text messages at any time by:

  • Replying “STOP” to any message received from us
  • Contacting our customer support at 903-868-1200

Once you opt out, you will no longer receive text messages from us, except for any required service notifications regarding your policy.

4. Message Delivery & Liability

We strive to ensure timely and accurate message delivery; however, we are not responsible for:

  • Delays, misdelivery, or undelivered messages due to carrier or technical issues
  • Any charges incurred by your mobile carrier for receiving text messages
  • Any unauthorized use of your mobile number by third parties

5. Privacy & Data Usage

Your privacy is important to us. We do not sell, rent, or share your phone number with third parties for marketing purposes. All messages comply with our [Privacy Policy]. Your information is used solely for providing requested services and improving customer communication.

6. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective upon posting to our website. Continued use of our text messaging services after modifications constitutes acceptance of the revised terms.

7. Contact Us

If you have any questions about these Terms & Conditions or need assistance with text messaging services, please contact us at:

📞 Phone: 903-868-1200
📧 Email: admin@coveringtexas.com
📍 Address: 229 W. Washington, Sherman, TX 75090